Wholesale Order & Dealer Success Coordinator

Yamaha Motor Corporation, USA; Marietta (GA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

401(k) and Profit Sharing

Fertility Benefits

37.5 hour work-week

Medical, Dental, Vision

Life and AD&D Insurance

Wellness Program

Short-Term Disability Coverage

Long-Term Disability

Student Debt Repayment Benefits

Ability to borrow Yamaha product

Job summary

Yamaha Motor Corporation, USA seeks a Wholesale Specialist I to support the Motorsports dealer network and Field Sales through the daily operation of the Motorsports Order Desk in Marietta, GA.

You will handle customer service, order management, and program administration, coordinating dealer orders, monitoring inventory, and ensuring timely product delivery while collaborating across departments for a positive dealer experience.

Qualifications

• High school diploma required; Associate's or Bachelor's degree preferred.
• 2–4 years of customer service, sales administration, order management, distribution, or related operational experience.
• Experience in customer-facing, dealer support, call center, or order management environment preferred.
• Proficiency with Microsoft Office applications (Excel, Outlook, Word).
• SAP order management or ERP system experience preferred.

Responsibilities

• Serve as primary representative of the Motorsports Order Desk call center, providing daily phone and email support to dealers, District Managers, and internal stakeholders regarding product availability, ordering opportunities, sales programs, order status, and delivery timing.
• Create, administer, and support wholesale sales programs, dealer orders, and promotional initiatives using SAP and other business systems.
• Monitor order fulfillment, unit releases, invoicing activity, and dealer delivery schedules to support monthly wholesale objectives and customer expectations.
• Investigate, resolve, and communicate order discrepancies, inventory issues, dealer concerns, and program-related questions; escalate and recommend corrective actions.
• Analyze order, inventory, and program performance data; provide reporting, identify trends, and suggest improvements for efficiency and dealer support.
• Partner with Sales, Inventory Planning, Logistics, Finance, ISD, and Yamaha Financial Services to ensure effective execution of dealer programs and order management activities.

Skills

Customer service

Order management

Sales administration

Dealer support

Call center experience

Microsoft Excel

Education

High school diploma

Associate's degree

Bachelor's degree

Tools

SAP

Microsoft Office

Job description

Yamaha Motor Corporation, USA seeks a Wholesale Specialist I to support the Motorsports dealer network and Field Sales through the daily operation of the Motorsports Order Desk in Marietta, GA.

You will handle customer service, order management, and program administration, coordinating dealer orders, monitoring inventory, and ensuring timely product delivery while collaborating across departments for a positive dealer experience.