Wholesale Office Manager – Fashion B2B & Customer Experience

STRAWBERRY PARIS; Los Angeles (CA); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Generous commissions

Monthly gifting

Employee discount 90%

Job summary

Strawberry Paris, a Parisian-inspired fashion house in Los Angeles, seeks a Wholesale Office Manager to lead customer experience, B2B order management, shipping, billing, and daily operations. You will collaborate with the CEO, account managers, and inventory team to ensure smooth processes and exceptional service.

Ideal candidates excel in wholesale interactions, have QuickBooks/Office proficiency, and bring strong organizational skills.

Qualifications

• Experience handling B2B orders and wholesale operations.
• Proficiency with QuickBooks and Office suite.
• Strong organizational skills with meticulous attention to detail.

Responsibilities

• Manage all B2B customer interactions with warmth and professionalism.
• Organize and track purchase orders from stockists and boutiques.
• Support warehouse operations: pulling, organizing, and packing orders.
• Build relationships with clients and resolve issues quickly and gracefully.
• Provide seamless support to CEO, account managers, and inventory team.
• Maintain impeccable records and handle admin tasks efficiently.
• Upsell with charm and earn generous commissions on new opportunities.
• Problem-solve creatively with a calm, strategic mindset.

Skills

Customer service

B2B order management

Time management

Multitasking

Sales skills

Tools

QuickBooks

Microsoft Office

Job description

Strawberry Paris, a Parisian-inspired fashion house in Los Angeles, seeks a Wholesale Office Manager to lead customer experience, B2B order management, shipping, billing, and daily operations. You will collaborate with the CEO, account managers, and inventory team to ensure smooth processes and exceptional service.

Ideal candidates excel in wholesale interactions, have QuickBooks/Office proficiency, and bring strong organizational skills.