Wholesale Enablement Lead: End-to-End Order Flow

Pit Viper; South Salt Lake (UT); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

401(k) Company match

Healthcare stipend

PTO 20 days

Wellness Benefit

Monthly gear allowance

Bike-to-Work reimbursement

Job summary

Pit Viper in Utah is seeking a Sales Enablement Specialist to own wholesale order flow and EDI from day one. You’ll partner with sales, operations, and customer service to keep orders moving, improve self-service for reps, and drive accurate reporting for key accounts.

This is an in-office role requiring direct daily communication and a focus on speed, accuracy, and collaboration across Supply Chain, Finance, and Marketing to support wholesale growth.

Qualifications

• 4+ years in sales operations, sales support, or wholesale customer operations.
• Direct NetSuite experience and daily use.
• Hands-on EDI ownership, SPS Commerce preferred.
• Direct experience with wholesale or B2B order flow, not just DTC.
• Ability to build and maintain reporting independently.

Responsibilities

• Own the end-to-end order-to-invoice process for wholesale accounts.
• Enter and process orders for non self-serve channels and drive self-serve in Shopify B2B.
• Own SPS Commerce and EDI setup, mapping, exceptions, and retailer compliance.
• Monitor open orders, backorders, allocations; contact accounts proactively.
• Maintain customer records, price levels, and credit status in NetSuite.
• Support corporate and bulk order inquiries, mostly inbound/transactional.
• Produce weekly and monthly sales reporting for leadership.
• Track rep compliance with contracts and attendance requirements.
• Support key account assortment and planogram forecast inputs.

Skills

Wholesale/order flow

EDI ownership

Reporting and analytics

Sales operations

Written communication

Tools

NetSuite

SPS Commerce

Shopify B2B

Job description

Pit Viper in Utah is seeking a Sales Enablement Specialist to own wholesale order flow and EDI from day one. You’ll partner with sales, operations, and customer service to keep orders moving, improve self-service for reps, and drive accurate reporting for key accounts.

This is an in-office role requiring direct daily communication and a focus on speed, accuracy, and collaboration across Supply Chain, Finance, and Marketing to support wholesale growth.