Wholesale Account Manager & Customer Success

Renew Cannabis Co.; Linden (NJ); On-site; USD 55,000 - 85,000; Full time

Job summary

Bud's Goods of NJ is seeking a customer-experience-driven Account Manager to support wholesale sales across New Jersey. You will be the primary relationship manager for wholesale customers, guiding onboarding through ongoing account support and coordinating order fulfillment to exceed expectations.

Collaborate cross-functionally with Sales, Operations, Compliance, Logistics and Finance to ensure timely, accurate delivery of products and services while identifying opportunities to grow the

Qualifications

• 2+ years in account management or related customer-facing role
• Excellent verbal, written & interpersonal communication skills
• Strong organizational skills with attention to detail
• Ability to manage multiple accounts & priorities
• Proficient with Microsoft Office Suite (Excel, Word, Outlook)
• Valid driver's license & ability to travel throughout New Jersey
• Ability to work independently while collaborating across departments

Responsibilities

• Serve as the primary contact for assigned wholesale accounts throughout New Jersey
• Build and maintain strong, long-term customer relationships with proactive communication and exceptional service
• Conduct customer onboarding & ensure seamless transition from contract execution through first delivery
• Coordinate customer orders from purchase order through fulfillment, ensuring accuracy & timely execution

Skills

Account management

Customer service

Wholesale sales

Communication skills

Organizational skills

MS Office

Driver's license

Travel within NJ

Cross-functional collaboration

Education

Bachelor's degree in Business/Sales/Marketing/related field

Tools

HubSpot

Salesforce

Metrc

Excel

Job description

Bud's Goods of NJ is seeking a customer-experience-driven Account Manager to support wholesale sales across New Jersey. You will be the primary relationship manager for wholesale customers, guiding onboarding through ongoing account support and coordinating order fulfillment to exceed expectations.

Collaborate cross-functionally with Sales, Operations, Compliance, Logistics and Finance to ensure timely, accurate delivery of products and services while identifying opportunities to grow the