Westin Boston Seaport District - Food & Beverage Supervisor

Aimbridge Hospitality, LLC; Boston (MA); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

A Food & Beverage Supervisor role at Westin Boston Waterfront (operated by Aimbridge Hospitality, LLC) leads the F&B team to deliver exceptional dining experiences in a high-energy setting.

You will partner with the F&B Manager to supervise staff, solve problems, and ensure smooth operations, while focusing on guest satisfaction, cost control, and effective communication with guests and team members.

Qualifications

• High school diploma or equivalent required; college coursework in hospitality is a plus.
• At least one year of progressive experience in hotels or related fields, with supervisory experience preferred.
• Strong communication and problem-solving skills, with the ability to multitask and maintain composure under pressure.

Responsibilities

• Ensure every meal meets high standards of taste and presentation by monitoring food quality throughout service.
• Address guest feedback and concerns promptly and professionally, turning challenges into opportunities for memorable experiences.
• Foster a collaborative environment by encouraging open communication and teamwork among staff.
• Manage daily operations by overseeing costs, handling cash transactions accurately, preparing staff schedules, and maintaining inventory.

Skills

Customer service

Team leadership

Guest satisfaction

Operations management

Training & development

Education

High school diploma

Hospitality coursework

Supervisory experience preferred

Job description

Join Our Team as a Food & Beverage Supervisor! Step into a leadership role where you’ll help create unforgettable dining experiences! As the Food & Beverage Supervisor, you’ll work closely with the Food & Beverage Manager to ensure top-notch service, motivate your team, and keep operations running smoothly. You’ll be the go-to person for supporting staff, solving problems, and making sure every guest leaves happy. Ready to lead with energy and excellence? This is your spotlight moment!Key Skills/Responsibilities

• Service Superheroes: Ensure every meal meets high standards of taste and presentation by monitoring food quality throughout service. Address guest feedback and concerns promptly and professionally, turning challenges into opportunities for memorable experiences.
• Team Titans: Foster a collaborative environment by encouraging open communication and teamwork among staff. Lead by example and share insights at team meetings, helping everyone stay informed and motivated.
• Operations Olympians: Manage daily operations by overseeing costs, handling cash transactions accurately, preparing staff schedules, and maintaining inventory. Utilize technology to streamline processes and keep everything running smoothly and efficiently.
• Growth Gurus: Develop creative promotional campaigns and ideas to attract more guests and boost sales. Support training and performance initiatives to help team members grow and contribute to overall business success.

Education & Experience

• High school diploma or equivalent required; college coursework in hospitality is a plus.
• At least one year of progressive experience in hotels or related fields, with supervisory experience preferred.
• Strong communication and problem-solving skills, with the ability to multitask and maintain composure under pressure.
• Demonstrated initiative and effective listening, understanding, and clarification abilities.
• Competence in interpreting financial data and performing basic arithmetic.

Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information Located in Boston’s Seaport District, Westin Boston Waterfront features a vertical garden – a natural feature that purifies the air. The Institute Of Contemporary Art, Boston Convention Exhibitors Center and Boston Children's Museum are all within walking distance of the property. Enjoy a restful night's sleep in the Boston Waterfront Westin's guestrooms, featuring a flat-screen TV, a coffee maker with Starbucks® Coffee and a bathrobe. Start the day with a buffet breakfast at the on-site Sauciety restaurant.