Westin Boston Seaport District - Banquets Supervisor

Aimbridge Hospitality; Boston (MA); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Westin Boston Waterfront in Boston is seeking a Banquets Supervisor to orchestrate flawless events. You will lead staff, greet guests, and ensure setup, service, and breakdown meet brand standards while maintaining a safe, high-energy environment.

This role requires at least one year in a hotel setting, strong communication, and the ability to manage complex event details with accuracy and poise. Competitive full-time benefits accompany the position.

Qualifications

• Minimum one year of progressive hotel or related experience; high school diploma or equivalent.
• Strong communication skills to convey information and address concerns.
• Proficient with company-approved spreadsheets and word processing tools.
• Ability to handle high-pressure situations with professionalism and composure.
• Capable of working with basic arithmetic and operational data.

Responsibilities

• Greet guests and teammates with a warm, service-focused attitude.
• Lead the team to deliver stellar service and orchestrate event flow.
• Oversee setup and breakdown of banquet functions per BEO.
• Maintain standards, safety, and smooth operations for functions.
• Ensure cleanup is completed and spaces are organized after events.

Skills

Event Ambassador

Attendance All-Star

Style Icon

Safety & Standards Champion

Set-Up Superstar

Education

High school diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

Job description

Join Our Team as a Banquets Supervisor! As a Banquet Supervisor, you’re the mastermind orchestrating every aspect of the event magic! From setting the stage with flawless setups, leading the team in stellar service, to ensuring cleanup is a breeze, you turn every banquet into an unforgettable experience. Your leadership keeps everything running smoothly, so guests leave with amazing memories and staff feel like event superstars!

Join Our Team as a Banquets Supervisor! As a Banquet Supervisor, you’re the mastermind orchestrating every aspect of the event magic! From setting the stage with flawless setups, leading the team in stellar service, to ensuring cleanup is a breeze, you turn every banquet into an unforgettable experience. Your leadership keeps everything running smoothly, so guests leave with amazing memories and staff feel like event superstars!

Key Skills/Responsibilities

• Event Ambassador: Greet every guest and teammate with a genuine smile and a helpful, service-focused attitude—your warmth sets the perfect tone for every celebration!
• Attendance All-Star: Shine bright by consistently showing up ready to impress—your reliability keeps our ever-changing event schedule on track and upholds Aimbridge Hospitality’s gold standards every time.
• Style Icon: Wear your uniform and name tag with pride, showcasing the impeccable appearance and grooming that make our brand stand out and leave guests wowed at every turn.
• Safety & Standards Champion: Always follow Aimbridge Hospitality’s guidelines and regulations to ensure every function is smooth, safe, and efficient for both guests and staff.
• Set-Up Superstar: Oversee and assist with the setup and breakdown of banquet functions, inspect event spaces against the Banquet Event Order, and keep everything organized—ensuring every detail sparkles from start to finish!

Education & Experience

• Minimum one year of progressive hotel or related experience required, with a high school diploma or equivalent; college coursework and prior supervisory experience are helpful.
• Strong communication skills with the ability to clearly convey information, listen actively, and address concerns from both guests and team members.
• Proficient in essential computer programs, including company-approved spreadsheets and word processing applications.
• Demonstrated ability to handle high-pressure situations, solve problems efficiently, and maintain professionalism and composure.
• Capable of working with financial data, performing basic arithmetic, and assimilating complex information to meet operational needs.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay!
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

Located in Boston’s Seaport District, Westin Boston Waterfront features a vertical garden – a natural feature that purifies the air. The Institute Of Contemporary Art, Boston Convention Exhibitors Center and Boston Children's Museum are all within walking distance of the property. Enjoy a restful night's sleep in the Boston Waterfront Westin's guestrooms, featuring a flat-screen TV, a coffee maker with Starbucks® Coffee and a bathrobe. Start the day with a buffet breakfast at the on-site Sauciety restaurant.