On Call Banquet Server

Omni Hotels & Resorts; Boston (MA); On-site; USD 24,108; Part time

Job summary

A luxury hotel in Boston is seeking a Banquet Server to deliver exceptional service at banquet events. The ideal candidate will have hands-on food and beverage knowledge, strong customer service skills, and the ability to work in a fast-paced environment. Responsibilities include setting up events, ensuring quality service, and responding to guest needs. Join a dynamic team at this AAA Four Diamond rated hotel known for its luxury offerings and vibrant atmosphere. Competitive hourly rate at $17.50.

Qualifications

• Hands-on food and beverage knowledge required.
• Relevant serving experience in a large convention hotel preferred.
• Ability to handle multiple priorities in a fast-paced environment.

Responsibilities

• Perform proper steps of service for all banquet events.
• Ensure high-quality meeting room sets, service, and food presentation.
• Respond to guest complaints and ensure positive service.

Skills

Customer service skills

Food and beverage knowledge

Problem-solving abilities

Attention to detail

Job description

Omni Boston Hotel at the Seaport, 450 Summer Street, Boston, Massachusetts, United States of America

Job Description

Posted Monday, March 9, 2026 at 4:00 AM

Omni Boston Hotel at the Seaport

Launch Your Career at the Omni Boston Hotel at the Seaport

Forget a job—start a career journey with a brand that defines luxury and personalized service in one of America's most vibrant cities. The AAA Four Diamond-rated Omni Boston Hotel at the Seaport isn't just a hotel; it’s a dynamic hub and a landmark that offers unparalleled opportunity.

Why Join Our Team?

Work at the Center of it All: Our prime location in the heart of the bustling Seaport District puts you at the nexus of Boston’s commerce, culture, and charm. With easy access to South Station, the harbor, and Logan International Airport (BOS), you'll be part of a team that serves as the ultimate gateway to the ever-evolving city.

Elevated Environment, Elevated Experience: Step into an atmosphere of sophistication and style. You'll work within a stunning property featuring 1,054 well-appointed rooms, many boasting unrivaled floor-to-ceiling city and harbor views. Imagine being part of the team that operates seven distinct dining experiences, a luxe day spa, and a year-round heated rooftop pool and hot tub.

A Stage for Your Success: With over 100,000 square feet of flexible function space, we host major meetings and conferences daily. This means a fast-paced, high-profile environment where you can sharpen your skills, gain diverse experience, and make a visible impact on every guest's stay.

Be the Best of Boston: At Omni, our commitment is to provide every guest with warmth, personalized service, and unforgettable experiences. We are looking for passionate, motivated individuals ready to deliver this promise. If you are ready to bring your best every day and elevate your hospitality career, we want you!

Ready to define the standard of luxury hospitality in the Seaport? Apply today and help us create the next unforgettable Boston experience.

JOB DESCRIPTION

The Omni Boston Hotel at the Seaport is located in the center of the bustling Seaport District. The AAA Four Diamond rated hotel boasts 1,054 finely appointed guestrooms with 52 suites, seven delectable dining experiences, a scenic rooftop pool, a luxury Breve Spa, and more than 100,000 square feet of meeting and event space allowing to provide each guest a unique and memorable experience. Come join the team that was voted “2023 Best Places to Work” by the Boston Business Journal!

Creativity must infuse everything we do, and everyone in the hotel. Performance realities will always exist, but we use these constraints to push, not limit, our creativity. We believe there is always a way to make it work. If we don't have the solution, we dig deeper creatively to find one.

POSITION OVERVIEW

Grab the reigns and help shape the future of the Seaport’s best kept secret! Creativity must infuse everything we do, and everyone in the Hotel. Performance realities will always exist, but we use these constraints to push, not limit, our creativity.

The Banquet Server is responsible for delivering excellence in guest service by developing relationships with guests, providing personalized service, anticipating, and delivering guests’ needs. The ideal Server comprehends the food and beverage menus and serves food and drinks to our guests directly.

Hourly rate for this position: $17.50

RESPONSIBILITIES

• Perform proper steps of service for all banquet events. Responsible for ensuring high-quality meeting room sets, service, food quality and presentation.
• Ensures prompt delivery and quality of equipment from point of departure to arrival.
• Complete set up and break down of assigned banquet event.
• Ensures compliance with all health, safety, sanitation awareness, hotel standards, and local laws.
• Must retain and maintain complete knowledge of all food and beverage menu items.
• Ensure positive guest service and respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests.
• Executes all necessary instructions on Banquet Event Orders.
• Attend all required department trainings and meetings.

QUALIFICATIONS

• Candidate must have hands-on food and beverage knowledge and a comprehensive, working knowledge of the hospitality business.
• A minimum of relevant serving experience in a large convention hotel is strongly preferred.
• Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends, and holidays.
• Highly developed customer service skills; possessing a friendly approachable demeanor and strong problem-solving abilities, with a keen eye for detail.
• Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities.
• Proven ability to engage guests at all levels. Must be passionate about providing warm, engaging, and personalized service.
• Serve Safe certified | Unexpired TIPs required.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [e-mail].

Omni Boston Hotel at the Seaport, 450 Summer Street, Boston, Massachusetts, United States of America