West Market Program Lead - SAP Delivery

SAP SE; Palo Alto (CA); In loco; USD 189.000 - 322.000; Tempo pieno

Descrizione del lavoro

SAP SE in Palo Alto is seeking a Senior Program Manager to lead complex customer engagements from kickoff to completion, guiding teams, managing risks, and ensuring long-term customer satisfaction.

You will mentor project managers, shape delivery models (on-site and remote, including Max Attention Next Generation), manage budgets and risk, and collaborate with senior stakeholders to drive outcomes.

Competenze

• Bachelor's degree or equivalent work experience.
• Experience delivering SAP solutions in Fortune 500 or equivalent enterprise environments.
• Proven track record building trusted relationships at the executive level and resolving escalations across organizational and political boundaries.

Mansioni

• Lead complex customer engagements and programs from kickoff through completion.
• Mentor project managers and influence delivery best practices across teams.
• Define delivery models for customer engagements, including on-site and remote approaches.
• Own interaction and program planning end-to-end: scope, schedule, budget, and quality.
• Lead proposal and offer development to support business development and win SAP engagements.

Conoscenze

Program management

Stakeholder management

Mentoring

Escalation management

Formazione

Bachelor's degree or equivalent

Descrizione del lavoro

SAP SE in Palo Alto is seeking a Senior Program Manager to lead complex customer engagements from kickoff to completion, guiding teams, managing risks, and ensuring long-term customer satisfaction.

You will mentor project managers, shape delivery models (on-site and remote, including Max Attention Next Generation), manage budgets and risk, and collaborate with senior stakeholders to drive outcomes.