Senior SAP Program Manager - West Market (Hybrid/Remote)

SAP SE; Palo Alto (CA); Presencial; USD 140.000 - 190.000; Jornada completa

Descripción de la vacante

SAP is seeking a Senior Program Manager to lead complex customer engagements from planning through delivery, ensuring long-term customer satisfaction. Based in Palo Alto, you will mentor project managers, shape delivery models, and collaborate with senior stakeholders to drive successful SAP transformations.

You will oversee scope, schedule, budget, and quality across lifecycles, coordinate delivery across teams, and support business development through strategic proposals and risk-managed

Formación

• Deep knowledge of program management disciplines: lifecycle management, value and benefits management, governance, stakeholder collaboration, and integration management.
• Ability to manage complex contractual constructs, program financials — including forecasting and revenue tracking — and competing delivery priorities across enterprise-scale engagements.
• Demonstrated experience delivering SAP solutions in Fortune 500 or equivalent enterprise environments.
• Proven track record building trusted relationships at the executive level and resolving escalations across organizational and political boundaries.
• Skilled at scoping and estimating engagements, assessing and communicating risk, and defining delivery models — including on-site, remote, and Max Attention Next Generation compositions.

Responsabilidades

• Own interaction and program planning end-to-end: scope, schedule, budget, and quality from kickoff through completion.
• Define and shape delivery models for customer engagements, composing on-site and remote approaches including Max Attention Next Generation services.
• Build forward-thinking formal and informal relationships with senior stakeholders; address political, resource, budgeting, and legal issues affecting program outcomes.
• Lead proposal and offer development to support business development and win new SAP engagements with managed risk.
• Carry responsibility across Opportunity Management, Delivery, Business Development, Coaching/Mentoring, and Knowledge Management.
• Mentor project managers and support people development activities in partnership with respective line managers.

Conocimientos

Program management

Stakeholder management

Forecasting & financials

Delivery leadership

Mentoring & coaching

Executive relationship building

Delivery models (on-site, remote)

Educación

Bachelor's degree or equivalent

Descripción del empleo

SAP is seeking a Senior Program Manager to lead complex customer engagements from planning through delivery, ensuring long-term customer satisfaction. Based in Palo Alto, you will mentor project managers, shape delivery models, and collaborate with senior stakeholders to drive successful SAP transformations.

You will oversee scope, schedule, budget, and quality across lifecycles, coordinate delivery across teams, and support business development through strategic proposals and risk-managed