West Coast Creative Services Supervisor | Lead 10+ Team

RRD; Phoenix (AZ); On-site; USD 69,000 - 107,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid time off

Disability insurance

Life insurance

Parental leave

Job summary

RR Donnelley is seeking a West Coast Supervisor to lead a Creative Services team supporting an investment banking client, based on-site in Phoenix, AZ. You will set priorities, oversee a diverse team of 10+ professionals, and manage resources to meet a wide range of client requirements.

Responsibilities include day-to-day operations, performance analysis, and maintaining project tracking. The role emphasizes project management excellence and client satisfaction.

Qualifications

• Bachelor's degree in business preferred.
• 7+ years of relatable experience.
• Excellent written and verbal communication skills.
• Fast-paced, high-pressure, deadline-driven environment.
• Ability to work independently and in cross-functional teams.
• Professional conduct and a positive attitude.
• Strong prioritization and time management skills.
• Excellent problem-solving skills.
• Experience with business planning and team-building.

Responsibilities

• Manage day-to-day operations of the team.
• Oversee staff of 10+ professionals.
• Analyze performance and key metrics.
• Ensure compliance with company policies and procedures.
• Proactively address client and team concerns.
• Champion project management excellence.
• Develop and maintain best-in-class project tracking methods.
• Implement processes and tools that increase efficiency and ability to deliver exceptional solutions.
• Translate the needs of internal partners and ensure expectations are met.
• Recruit, interview, and onboard new employees.
• Provide regular reports to the Account Director.
• Manage timecards and schedules.
• Maintain up-to-date documentation on all candidates.
• Ensure the team provides best-in-class deliverables to the client.

Skills

Leadership

Project management

Communication

Experience 7+ yrs

Time management

Cross-functional team

Attention to detail

Problem solving

Education

Bachelor's degree in Business

Job description

RR Donnelley is seeking a West Coast Supervisor to lead a Creative Services team supporting an investment banking client, based on-site in Phoenix, AZ. You will set priorities, oversee a diverse team of 10+ professionals, and manage resources to meet a wide range of client requirements.

Responsibilities include day-to-day operations, performance analysis, and maintaining project tracking. The role emphasizes project management excellence and client satisfaction.