WellSky Shelby 2.0 Clinical Apps Analyst

Computer Task Group; San Diego (CA); On-site; USD 83,000 - 96,000; Full time

Job summary

CTG is seeking an experienced WellSky Clinical Applications Analyst to optimize clinical and operational workflows using Shelby 2.0. You will serve as a liaison among clinicians, operational leaders, vendors, and technical teams to ensure the platform supports patient care and regulatory compliance.

The ideal candidate has 3+ years of healthcare IT experience, strong analytical skills, and hands-on experience with configuration, testing, training, and upgrades for WellSky Shelby 2.0.

Qualifications

• Bachelor's degree in healthcare, IT, informatics, or related field.
• 3+ years of healthcare application support or clinical systems analyst experience.
• Hands-on experience supporting WellSky Shelby 2.0.
• Experience in requirements gathering, workflow analysis, testing, and implementation support.
• Strong knowledge of post-acute care operations.

Responsibilities

• Serve as primary analyst and SME for WellSky Shelby 2.0.
• Gather, analyze, and document business and clinical requirements.
• Configure and optimize system functionality for workflows.
• Collaborate with clinicians and stakeholders to identify improvements.
• Troubleshoot issues and coordinate vendor/tech resolutions.
• Support upgrades, patches, and new module implementations.
• Develop and execute test plans; validate changes.
• Create and maintain system documentation and training materials.
• Conduct end-user training and ongoing support.
• Ensure compliance with healthcare regulations and data privacy.
• Participate in governance, change control, and projects.

Skills

Communication

Stakeholder management

Analytical skills

Problem solving

Education

Bachelor's degree or equivalent experience

Tools

WellSky Shelby 2.0

Job description

CTG is seeking an experienced WellSky Clinical Applications Analyst to optimize clinical and operational workflows using Shelby 2.0. You will serve as a liaison among clinicians, operational leaders, vendors, and technical teams to ensure the platform supports patient care and regulatory compliance.

The ideal candidate has 3+ years of healthcare IT experience, strong analytical skills, and hands-on experience with configuration, testing, training, and upgrades for WellSky Shelby 2.0.