Technical Consultant II

WellSky Corporation; United States; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Excellent medical, dental, and vision

Mental Health support through EAP

Paid time off + 13 paid holidays

100% vested 401(k) retirement plans

Educational assistance up to $2500 per

Job summary

WellSky is seeking a Technical Consultant II to design and implement integration solutions that connect diverse applications via unified interfaces and dashboards in a healthcare technology environment.

Responsibilities include collaborating with teams, creating workflows, building interface components, troubleshooting issues, and expanding training on network, server, and cybersecurity topics. Travel up to 20% and client-facing sessions are expected.

Qualifications

• Bachelor's degree or equivalent work experience.
• 2–4 years of relevant experience in software implementation, technical consulting, healthcare technology, or related field.
• Experience troubleshooting issues and identifying root causes in complex software environments.
• Experience with interface technologies, APIs, HL7, FHIR, Rhapsody, SFTP, or related integration tools.
• Experience working directly with clients, end users, or technical stakeholders.
• Ability to manage multiple priorities and projects in a fast-paced environment.

Responsibilities

• Collaborate with the project team and gather information about existing solution systems, interfaces, and data sources.
• Create workflows using knowledge of technical challenges by identifying constraints, limitations, and dependencies that may impact integration efforts.
• Complete interface components and integration solutions for routine projects using expanded knowledge of programming languages.
• Troubleshoot technical issues encountered in integration and interfacing projects and identify root causes.
• Expand training scope to include topics such as network configuration, server maintenance, and cybersecurity protocols.
• Regularly meet with clients to instill trust in WellSky's capabilities, ensure they understand any complexities, and discuss the status of deliverables, challenges, and changes.
• Perform other job duties as assigned.

Skills

Interface technologies

APIs

HL7

FHIR

Rhapsody

SFTP

Client interaction

Project management

Healthcare software

Education

Bachelor's degree or equivalent

Tools

SQL

Microsoft Windows Server

Job description

Job Title & Summary

The Technical Consultant II is responsible for designing and implementing solutions that enable seamless interaction between multiple applications through unified interfaces or dashboards. The scope of this job includes establishing connections, protocols, and standards that allow disparate applications to exchange data, share resources, and collaborate effectively.

Key Responsibilities

• Collaborate with the project team and gather comprehensive information about existing solution systems, interfaces, and data sources.
• Create workflows using knowledge of technical challenges by identifying and documenting constraints, limitations, and dependencies that may impact integration efforts.
• Complete interface components and integration solutions for routine projects using expanded knowledge of programming languages.
• Troubleshoot technical issues encountered in integration and interfacing projects and identify root causes.
• Expand training scope to include topics such as network configuration, server maintenance, and cybersecurity protocols.
• Regularly meet with clients to instill trust in WellSky's capabilities, ensure they understand any complexities, and discuss the status of deliverables, challenges, and changes.
• Perform other job duties as assigned.

Required Qualifications

• Bachelor's Degree or equivalent work experience
• At least 2-4 years relevant work experience in software implementation, technical consulting, systems administration, application support, healthcare technology, or a related technical field
• Experience troubleshooting technical issues and identifying root causes in complex software environments
• Experience with interface technologies, APIs, HL7, FHIR, Rhapsody, SFTP, or related integration tools
• Experience working directly with clients, end users, or technical stakeholders
• Ability to manage multiple priorities and projects in a fast-paced environment

Preferred Qualifications

• Experience implementing healthcare software, clinical applications, or enterprise SaaS solutions
• Experience supporting software deployments, system integrations, or technical implementation projects
• Familiarity with healthcare technologies and workflows, including EHR, laboratory systems, or Immunization Information Systems (IIS)
• Experience with SQL and database troubleshooting
• Experience with Microsoft Windows Server
• Previous experience working in a consulting or professional services organization

Job Expectations

• Willing to travel up to 20% based on business needs
• Willing to work additional or irregular hours as needed
• Must work in accordance with applicable security policies and procedures to safeguard company and client information
• Must be able to sit and view a computer screen for extended periods of time
• #LI-Onsite

Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky:

• Excellent medical with Rx, dental, and vision benefits
• Mental Health support through EAP
• Generous paid time off, plus 13 paid holidays
• 100% vested 401(K) retirement plans
• Educational assistance up to $2500 per year

WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law.

WellSky is proud to be a drug-free workplace.

Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.

Data Privacy Notice

WellSky is a technology company leading the movement for intelligent, coordinated care worldwide. Our next-level software, analytics, and services power better outcomes and lower costs for stakeholders across the health and community care continuum. In today’s value-based care environment, WellSky helps providers, payers, health systems, and community organizations solve tough challenges, improve collaboration for growth, harness the power of data analytics, and achieve better outcomes by further connecting clinical and social care.