WellSky Shelby 2.0 Specialist - Clinical Applications

Computer Task; San Diego (CA); On-site; USD 83,000 - 96,000; Full time

Job summary

CTG is seeking an experienced WellSky Shelby 2.0 Clinical Applications Analyst to support, optimize, and enhance clinical and operational workflows across the healthcare continuum. The role acts as a liaison between clinicians, operations, vendors, and technical teams to ensure the platform supports patient care, regulatory compliance, and organizational goals.

The ideal candidate has strong clinical systems experience, analytical skills, and a track record in implementations, upgrades, testing,

Qualifications

• Bachelor's degree in Healthcare, Information Technology, Health Informatics, Nursing, Business, or a related field, or equivalent experience.
• 3+ years of healthcare application support or clinical systems analyst experience.
• Hands-on experience supporting WellSky Shelby 2.0 applications.
• Experience gathering requirements, workflow analysis, system configuration, testing, and implementation support.
• Strong understanding of post-acute care, home health, hospice, rehabilitation, or related healthcare operations.
• Knowledge of healthcare data, documentation workflows, and regulatory requirements.
• Excellent communication and stakeholder management skills.
• Strong analytical and problem-solving abilities.
• Excellent verbal and written English communication skills.

Responsibilities

• Serve as the primary analyst and SME for the WellSky Shelby 2.0 application.
• Gather, analyze, and document business and clinical requirements.
• Configure, maintain, and optimize system functionality to support workflows.
• Collaborate with clinicians, managers, and stakeholders to identify improvements.
• Troubleshoot application issues and coordinate resolution with vendors and technical teams.
• Support software upgrades, patches, enhancements, and new module implementations.
• Develop and execute test plans, validate changes, and document results.
• Analyze workflows and recommend best practices to improve efficiency and user satisfaction.
• Create and maintain system documentation, workflows, training materials, and support guides.
• Conduct end-user training and provide ongoing application support.
• Assist with data validation, reporting requirements, and system audits.
• Ensure compliance with policies, healthcare regulations, and data privacy standards.
• Participate in governance, change control, and project initiatives.

Skills

Analytical thinking

Problem solving

Stakeholder management

English communication

Education

Bachelor's degree in Healthcare/IT related field

Tools

WellSky Shelby 2.0

Testing & QA

Workflow analysis

Job description

CTG is seeking an experienced WellSky Shelby 2.0 Clinical Applications Analyst to support, optimize, and enhance clinical and operational workflows across the healthcare continuum. The role acts as a liaison between clinicians, operations, vendors, and technical teams to ensure the platform supports patient care, regulatory compliance, and organizational goals.

The ideal candidate has strong clinical systems experience, analytical skills, and a track record in implementations, upgrades, testing,