Clinical Applications Specialist - EHR & Workflow

Computer Task; San Diego (CA); On-site; USD 83,000 - 96,000; Full time

Job summary

CTG seeks a Clinical Applications Analyst to support, optimize, and enhance clinical technology solutions across the organization. This role will serve as a liaison between clinical stakeholders, application vendors, and IT teams to ensure effective system functionality, workflow alignment, and user adoption.

The ideal candidate will have experience working with healthcare information systems, clinical workflows, and application testing in a provider or healthcare setting.

Qualifications

• 3+ years of experience supporting clinical applications within a healthcare environment.
• Experience with an Electronic Health Record (EHR) platform, such as Epic, Cerner, Meditech, Allscripts, Athenahealth, eClinicalWorks, or similar systems.
• Strong understanding of clinical workflows in hospital, ambulatory, or provider settings.
• Experience performing application testing, including workflow validation and user acceptance testing.
• Demonstrated ability to work directly with software vendors and cross-functional stakeholders.
• Strong analytical, problem-solving, and communication skills.
• Experience gathering requirements and supporting system enhancements.

Responsibilities

• Collaborate with clinical end users, operational leaders, and software vendors to support and improve clinical applications.
• Analyze, document, and validate current and future-state clinical workflows.
• Participate in system upgrades, new implementations, and enhancements.
• Develop and execute test plans, test scripts, and user acceptance testing (UAT) activities.
• Troubleshoot application issues and coordinate resolution efforts with vendors and internal teams.
• Gather business and clinical requirements and translate them into system solutions.
• Configure application settings and support system optimization initiatives as permitted by the platform.
• Provide end-user support, training, and workflow guidance.
• Assist with change management, go-live support, and post-implementation stabilization.
• Maintain system documentation, workflow diagrams, and support materials.
• Monitor application performance and identify opportunities for process improvement.

Skills

Clinical applications support

EHR integration knowledge

Testing and UAT

Vendor coordination

Healthcare workflow analysis

Job description

CTG seeks a Clinical Applications Analyst to support, optimize, and enhance clinical technology solutions across the organization. This role will serve as a liaison between clinical stakeholders, application vendors, and IT teams to ensure effective system functionality, workflow alignment, and user adoption.

The ideal candidate will have experience working with healthcare information systems, clinical workflows, and application testing in a provider or healthcare setting.