Wellness Studio Front Desk & Sales Specialist

Restore Hyper Wellness - RHWM027; Redondo Beach (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Wellness resources

Employee discounts

Bonus opportunities

Job summary

Restore Hyper Wellness is seeking a Hyper Wellness Representative to be the studio’s face, delivering welcoming experiences and building client relationships while driving membership sales and retail targets.

You will educate clients on therapies, safety guidelines, and at-home care, and develop personalized wellness plans aligned with long-term health goals. This role blends customer care, operations, and sales in a dynamic wellness environment.

Qualifications

• Education: High School Diploma or equivalent (required).
• Experience: 1+ year in customer service (required).
• Experience: 1+ year in sales (required).
• Membership-based sales in health/wellness/fitness industry (preferred).
• Proficiency with technology and client management systems (training provided).
• Proven success with membership sales and revenue growth.

Responsibilities

• Lead engaging studio tours that highlight the benefits of our services.
• Deliver personalized sales and service experiences aligned with client goals.
• Educate clients on therapies, benefits, safety guidelines, and at-home care practices.
• Develop customized wellness plans that support long-term health objectives.
• Consistently achieve membership sales, renewals, and retail targets.
• Guide clients through onboarding, including waivers and POS profile creation.
• Manage inbound communications, scheduling, and service inquiries.
• Conduct proactive outreach for promotions, events, and wellness opportunities.
• Leverage referral systems and follow-up protocols to strengthen client relationships.
• Act as the central hub for daily studio operations, ensuring smooth flow and satisfaction.
• Anticipate and proactively address operational needs.
• Support marketing initiatives, pre-sale events, and community programs.
• Maintain high standards of cleanliness, safety, and hospitality.
• Promote Restore’s mission and enthusiasm for wellness in every interaction.

Skills

Sales

Customer service

Multitasking

Tech proficiency

Education

High School Diploma

Tools

CRM systems

POS systems

Job description

Restore Hyper Wellness is seeking a Hyper Wellness Representative to be the studio’s face, delivering welcoming experiences and building client relationships while driving membership sales and retail targets.

You will educate clients on therapies, safety guidelines, and at-home care, and develop personalized wellness plans aligned with long-term health goals. This role blends customer care, operations, and sales in a dynamic wellness environment.