Wellness Spa Team Lead — Flexible Schedule & Growth

Massage Envy; Coral Gables (FL); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Healthcare plans

Flexible schedule

Product training

Employee discount

Job summary

Massage Envy Brickell franchise is seeking a dynamic leader to inspire a team of caring professionals and deliver an excellent client experience. You will drive memberships, promote retail, coach staff, and ensure smooth operations at a high-energy spa environment.

Ideal candidates have management or sales background in personal services, with strong leadership and coaching skills, and a commitment to a supportive, guest-focused culture. Join us to help guests feel their best.

Qualifications

• Management or sales experience in a personal service environment (spa, salon, gym) preferred.
• Natural leaders who can motivate and coach a team.
• Ability to have tough conversations professionally and constructively.
• Create a workplace culture where employees feel valued and connected to the mission.

Responsibilities

• Manage all operational aspects including driving memberships and promoting retail sales.
• Guide the team, manage deposits, oversee inventory, and ensure policy compliance.
• Set goals, prioritize work, and analyze business performance for growth.
• Resolve customer challenges while maintaining a safe, therapeutic environment.
• Empower team members through ongoing training and performance reviews.

Skills

Leadership

Sales experience

Customer service

Coaching

Job description

Massage Envy Brickell franchise is seeking a dynamic leader to inspire a team of caring professionals and deliver an excellent client experience. You will drive memberships, promote retail, coach staff, and ensure smooth operations at a high-energy spa environment.

Ideal candidates have management or sales background in personal services, with strong leadership and coaching skills, and a commitment to a supportive, guest-focused culture. Join us to help guests feel their best.