Assistant Manager

Massage Envy; Miami (FL); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Healthcare (employer-paid)

Flexible schedule

Product and service training

20% off products

Job summary

Massage Envy Brickell is seeking a proactive leader to guide a team of service professionals in delivering an outstanding guest experience at our Miami location.

You will oversee daily operations, drive memberships, promote retail sales, coach staff, and maintain a safe, welcoming environment. The role emphasizes coaching, performance reviews, and building a culture that makes guests feel their best every visit.

Qualifications

• Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym.
• Massage industry experience is a PLUS but not required
• Are natural leaders who can build relationships while motivating, coaching and supporting a team
• Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission

Responsibilities

• Manage all operational aspects including driving memberships, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with all laws, etc.
• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly
• Develop positive relationships and build confidence with employees, members, and guests

Skills

Management experience

Sales experience

Leadership

Team coaching

Job description

Where Better Careers Begin!

Massage Envy900 S Miami Ave, Miami FL 33130

Are you a natural leader who loves to inspire others to succeed?

At the Massage Envy Brickellfranchise, we support you to be your best while you inspire a team of caring professionals to deliver an excellent experience that will help others feel their best.

Perks & Pay:

• Competitive base pay starting at $16- $19 per hour plus bonuses and commissions
• Employer-paidhealthcareincluding medical, dental and vision plans
• Aflexible schedulefor a better work/life balance
• In-depth product and servicetraining
• 20% offall products

Qualified Candidates:

• Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym. Massage industry experience is a PLUS but not required
• Are natural leaders who can build relationships while motivating, coaching and supporting a team
• Can have tough conversations in a professional and constructive manner
• Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission

Day-to-Day:

• Manage all operational aspects including driving memberships, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with all laws, etc.
• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly
• Develop positive relationships and build confidence with employees, members, and guests

Culture & Support:

• Award programs (like Manager of the Year)
• Leadership Training and Development that is invested in YOUR success
• A caring community that strives to celebrate individuality and share knowledge

If you're ready to lead the charge to help people feel their best, we can't wait to meet you.