Assistant Manager

Massage Envy; Coral Gables (FL); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Healthcare plans

Flexible schedule

Product training

Employee discount

Job summary

Massage Envy Brickell franchise is seeking a dynamic leader to inspire a team of caring professionals and deliver an excellent client experience. You will drive memberships, promote retail, coach staff, and ensure smooth operations at a high-energy spa environment.

Ideal candidates have management or sales background in personal services, with strong leadership and coaching skills, and a commitment to a supportive, guest-focused culture. Join us to help guests feel their best.

Qualifications

• Management or sales experience in a personal service environment (spa, salon, gym) preferred.
• Natural leaders who can motivate and coach a team.
• Ability to have tough conversations professionally and constructively.
• Create a workplace culture where employees feel valued and connected to the mission.

Responsibilities

• Manage all operational aspects including driving memberships and promoting retail sales.
• Guide the team, manage deposits, oversee inventory, and ensure policy compliance.
• Set goals, prioritize work, and analyze business performance for growth.
• Resolve customer challenges while maintaining a safe, therapeutic environment.
• Empower team members through ongoing training and performance reviews.

Skills

Leadership

Sales experience

Customer service

Coaching

Job description

Where Better Careers Begin!
Massage Envy900 S Miami Ave, Miami FL 33130

Are you a natural leader who loves to inspire others to succeed?At the Massage Envy Brickellfranchise, we support you to be your best while you inspire a team of caring professionals to deliver an excellent experience that will help others feel their best.

Perks & Pay:

• Competitive base pay starting at $17- $20 per hour plus bonuses and commissions
• Employer-paidhealthcareincluding medical, dental and vision plans
• Aflexible schedulefor a better work/life balance
• In-depth product and servicetraining
• 20% offall products

Qualified Candidates:

• Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym. Massage industry experience is a PLUS but not required
• Are natural leaders who can build relationships while motivating, coaching and supporting a team
• Can have tough conversations in a professional and constructive manner
• Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission

Day-to-Day:

• Manage all operational aspects including driving memberships, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with all laws, etc.
• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly
• Develop positive relationships and build confidence with employees, members, and guests

Culture & Support:

• Award programs (like Manager of the Year)
• Leadership Training and Development that is invested in YOUR success
• A caring community that strives to celebrate individuality and share knowledge

If you're ready to lead the charge to help people feel their best, we can't wait to meet you.