Wellness Sales & Service Pro — Membership & Retail

Massage Envy; Herndon (VA); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Employee discount

Flexible schedule

Opportunities for advancement

Paid time off

Paid training

Job summary

Massage Envy Herndon/Reston is hiring a part-time Sales and Customer Service Associate. You will greet clients, book services, answer questions, and promote total body care with services and retail products.

Role includes outreach to retain members and grow the client base, while upholding our values of optimism, gratitude, excellence, and empathy. In-person position with flexible shifts.

Qualifications

• Masters of customer service who makes everyone they interact with feel valued and supported.
• Sales superstars who lead in connecting clients to memberships, services and products.
• Solid math and computer skills with ability to handle cash accurately.

Responsibilities

• Greet clients upon arrival, schedule services, answer calls and address questions.
• Promote total body care by educating about services and retail products.
• Book clients for future services and encourage home-care retail purchases.
• Drive member retention through outreach via phone and email.
• Uphold Massage Envy core values and support team goals.

Skills

Sales

Customer service

Cash handling

Retail product knowledge

Education

High school diploma or equivalent

Job description

Massage Envy Herndon/Reston is hiring a part-time Sales and Customer Service Associate. You will greet clients, book services, answer questions, and promote total body care with services and retail products.

Role includes outreach to retain members and grow the client base, while upholding our values of optimism, gratitude, excellence, and empathy. In-person position with flexible shifts.