Wellness Sales & Guest Experience Associate

Massage Envy; Reston (VA); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Employer-paid healthcare including med

Dental and vision plans

Paid time off

Employee referral bonus program

Employee Assistance Program

Flexible schedule for work-lifeBalance

In-depth training

Discounted massage, skincare and skin/

Job summary

Massage Envy Reston North Point is seeking team members to deliver exceptional guest experiences and promote Total Body Care. You will greet guests, book services, educate clients on the Wellness Program, and help expand the client base both in-store and via outreach.

We offer hourly pay of $15–$17, employer-paid health plans for full-time employees, paid time off, paid training, and perks such as massage/skincare discounts and retail savings. Flexible full-time/part-time schedules are available.

Qualifications

• Previous retail or sales experience preferred.
• Strong math and computer skills with ability to multitask.
• Excellent people skills and ability to build rapport with guests.
• General knowledge of massage and skincare services.

Responsibilities

• Provide outstanding customer service and ensure guests feel valued.
• Educate clients on services and Wellness Program; book future services and promote homecare retail.
• Support clinic flow: greet clients, schedule services, answer calls and emails.
• Grow and retain a client base through in-person and outreach efforts.

Skills

Retail experience

Math skills

Computer skills

People skills

Guest service

Job description

Massage Envy Reston North Point is seeking team members to deliver exceptional guest experiences and promote Total Body Care. You will greet guests, book services, educate clients on the Wellness Program, and help expand the client base both in-store and via outreach.

We offer hourly pay of $15–$17, employer-paid health plans for full-time employees, paid time off, paid training, and perks such as massage/skincare discounts and retail savings. Flexible full-time/part-time schedules are available.