Wellness Sales Manager: Lead Growth in Memberships

Massage Envy; Norwalk (CT); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Competitive base pay

Commissions and bonuses

Monthly bonus opportunities

Healthcare coverage

401(k) matching

Paid time off

Referral bonus

Employee assistance program

Flexible schedule

Product and service training

Job summary

Massage Envy Norwalk is seeking a Sales Manager to lead a dedicated team at 607 Main Avenue, Norwalk, CT. You will drive memberships, promote retail sales, and elevate the guest experience while coaching staff to achieve personal and location goals.

Ideal candidates bring management and sales experience, a natural leadership ability, and a focus on coaching, relationship-building, and high-quality service in a wellness environment. A strong work ethic and team-first attitude are essential.

Qualifications

• Experience managing a team in a customer service setting.
• Proven ability to coach and develop staff.
• Strong closing and relationship-building skills.
• Ability to handle tough conversations professionally.
• Knowledge of wellness or spa/gym industry is a plus.

Responsibilities

• Drive memberships and retail sales while guiding the team.
• Set goals, monitor performance, and analyze business results.
• Maintain compliant operations and a safe, therapeutic environment.
• Hire, train, and coach Wellness Consultants.
• Build relationships with members and guests to maximize the Massage Envy experience.

Skills

Management experience

Sales experience

Leadership

Team motivation

Communication

Job description

Massage Envy Norwalk is seeking a Sales Manager to lead a dedicated team at 607 Main Avenue, Norwalk, CT. You will drive memberships, promote retail sales, and elevate the guest experience while coaching staff to achieve personal and location goals.

Ideal candidates bring management and sales experience, a natural leadership ability, and a focus on coaching, relationship-building, and high-quality service in a wellness environment. A strong work ethic and team-first attitude are essential.