Wellness Membership Sales Pro | Commission & Flexible Hours

Massage Envy; Norwalk (CT); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Commission-based pay

Job summary

Massage Envy Norwalk is hiring a Membership Sales & Wellness Advisor. You will build lasting relationships with prospective and current members, promote services and products, and help clients maximize their Massage Envy experience.

With guidance from the Operations Manager, Sales Manager and Regional General Manager, you’ll meet and exceed individual sales goals, contribute to a welcoming lobby and clean treatment rooms, and support our Wellness Program.

Qualifications

• Previous sales experience is required.
• Must have an entrepreneurial spirit.
• Confidence to perform on an incentive-based salary.
• Excellent verbal and written communication skills.
• Enthusiastic, energetic, personable and friendly disposition.
• Ability to work a flexible schedule, including weekends.
• Must be able to work evenings, weekends.

Responsibilities

• Responsible for selling memberships, enhancements and retail products
• Achieve or exceed individual sales goals
• Build rapport and lasting relationships with prospective and current members
• Membership Sales Advisors must have knowledge of and participate in all the Massage Envy services, programs, and products
• Create a pleasant and professional atmosphere ensuring that the lobby, front desk, retail shelves, tranquility and treatment rooms are clean, organized, well-stocked and ready for clients.
• Helping to deliver outstanding customer service by assisting front desk staff with filing, organizing, shipping and receiving, and other tasks as needed so they're prepared to focus on clients.
• Supporting the delivery of our brand promise, "We help you take care of you," by ensuring that treatment rooms are client-ready and that service providers have everything they need to deliver amazing services.
• Upholding the Massage Envy core values of optimism, gratitude, excellence, consistency and empathy.
• Protecting our workplace culture by recognizing and supporting team goals and building positive relationships with team members.
• Answering phone calls.
• Setting and checking members and guests in and out for appointments.
• Greeting members and guests upon arrival.
• Promoting the Wellness Program.
• Re-engaging inactive members.
• Keeping management apprised of member concerns and following manager’s policies, procedures and direction.
• Accepting constructive criticism in a positive manner and using it as a learning tool.
• Staying updated on retail products and promotions.

Skills

Sales experience

Entrepreneurial spirit

Communication skills

Team player

Energetic

Customer service mindset

Job description

Massage Envy Norwalk is hiring a Membership Sales & Wellness Advisor. You will build lasting relationships with prospective and current members, promote services and products, and help clients maximize their Massage Envy experience.

With guidance from the Operations Manager, Sales Manager and Regional General Manager, you’ll meet and exceed individual sales goals, contribute to a welcoming lobby and clean treatment rooms, and support our Wellness Program.