Wellness Sales and Customer Experience Pro

Massage Envy; Stamford (CT); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Bonuses

Commissions

Healthcare

Dental

Vision

Paid time off

Referral program

Assistance program

Flexible schedule

Product training

Free services monthly

Product discounts

Job summary

Massage Envy North Stamford is seeking team members who will deliver exceptional customer service while promoting Total Body Care through education of services and memberships. You will assist clients, schedule appointments, and support a smooth clinic flow in a friendly, growth-oriented environment.

Full-time and part-time roles are available with day, evening, and weekend shifts. Training is provided, and employees receive benefits including healthcare options and a free monthly massage or

Qualifications

• Retail or sales experience preferred.
• Excellent math and computer skills; ability to multitask.
• Great people skills; build relationships with guests.
• Knowledge of massage and skincare services preferred.

Responsibilities

• Provide outstanding customer service and help guests feel valued and understood.
• Educate clients on services and Wellness Program; book future services and encourage homecare retail purchases per provider recommendations.
• Greet clients, schedule services, answer calls, respond to emails, and address questions to support clinic flow.
• Grow and retain a client base through in-person and phone/email outreach.

Job description

Massage Envy North Stamford is seeking team members who will deliver exceptional customer service while promoting Total Body Care through education of services and memberships. You will assist clients, schedule appointments, and support a smooth clinic flow in a friendly, growth-oriented environment.

Full-time and part-time roles are available with day, evening, and weekend shifts. Training is provided, and employees receive benefits including healthcare options and a free monthly massage or