Wellness Sales & Guest Experience Specialist

Massage Envy; Williamsburg (VA); Presencial; USD 18.000 - 19.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employer-paid health insurance

Flexible schedule

Free employee membership

Discounts on services and products

Training provided

Descripción de la vacante

Massage Envy Williamsburg is seeking team members to provide outstanding customer service and to help guests feel valued as part of our wellness journey. You will educate clients on services, promote our Wellness Program, and book future services while encouraging homecare retail recommendations.

The role supports clinic flow by greeting clients, scheduling services, answering calls and emails, and addressing questions to grow and retain a loyal client base.

Formación

• Retail or sales experience preferred.
• Strong math and computer skills; multitasking ability.
• Excellent interpersonal skills and guest relations.
• Knowledge of massage and skin care services helpful.

Responsabilidades

• Provide outstanding customer service and ensure guests feel valued and understood.
• Educate clients on services and Wellness Program; book future services; promote homecare retail.

Conocimientos

Customer service

Sales experience

Math skills

People skills

Descripción del empleo

Massage Envy Williamsburg is seeking team members to provide outstanding customer service and to help guests feel valued as part of our wellness journey. You will educate clients on services, promote our Wellness Program, and book future services while encouraging homecare retail recommendations.

The role supports clinic flow by greeting clients, scheduling services, answering calls and emails, and addressing questions to grow and retain a loyal client base.