Wellness Sales & Client Care Specialist (Flexible Hours)

Massage Envy; Hampton (VA); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Bonuses and product commissions

Employer-paid health insurance (FT)

Flexible schedule

Comprehensive training

Free employee membership

Discounts on services/products

Job summary

Massage Envy Hampton is seeking team members to help guests on their wellness journey. You will deliver outstanding customer service, educate clients on Total Body Care services, and promote the Wellness Program while booking future appointments.

Full-time and part-time roles are available with day, evening, and weekend shifts. Opportunity for growth, product commissions, and staff discounts are offered at participating locations.

Qualifications

• Have previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Responsibilities

• Provide outstanding customer service and help guests feel valued and understood
• Promote Total Body Care by educating clients on services and selling Massage Envy Wellness Program
• Book clients for future services and encourage homecare retail purchases
• Support clinic flow by greeting clients, scheduling services, answering calls and emails
• Grow and retain a client base through in-person and outreach efforts

Skills

Retail sales

Math skills

Computer skills

People skills

Job description

Massage Envy Hampton is seeking team members to help guests on their wellness journey. You will deliver outstanding customer service, educate clients on Total Body Care services, and promote the Wellness Program while booking future appointments.

Full-time and part-time roles are available with day, evening, and weekend shifts. Opportunity for growth, product commissions, and staff discounts are offered at participating locations.