Wellness Sales & Guest Experience Associate

Massage Envy; Florham Park (NJ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401(k)

Paid time off

Employee Assistance Program

flexible schedule

training

free massage, skincare or stretch each

Job summary

Massage Envy Florham Park is looking for team members to deliver outstanding customer service and promote Total Body Care. You will help guests understand services, book appointments, and encourage home care retail purchases based on provider recommendations.

We value friendly, reliable team players with strong math and computer skills, the ability to multitask, and a passion for wellness. A supportive leadership team and ongoing product training are offered, with a flexible schedule to support

Qualifications

• High school diploma or equivalent; previous retail or sales experience preferred.
• Strong math and computer skills; able to multitask.
• Excellent people skills with guests; builds positive relationships.
• Knowledge of massage/skin care services helpful; supports Total Body Care.

Responsibilities

• Provide outstanding customer service and make guests feel valued.
• Educate clients about Total Body Care and promote services and wellness programs.
• Schedule services, answer calls and emails, and assist with clinic flow.
• Grow and retain a client base through in-person and phone/email outreach.

Skills

Customer service

Sales

Math skills

Computer skills

Multitasking

People skills

Education

High School Diploma or equivalent

Job description

Massage Envy Florham Park is looking for team members to deliver outstanding customer service and promote Total Body Care. You will help guests understand services, book appointments, and encourage home care retail purchases based on provider recommendations.

We value friendly, reliable team players with strong math and computer skills, the ability to multitask, and a passion for wellness. A supportive leadership team and ongoing product training are offered, with a flexible schedule to support