Wellness Sales & Guest Experience Specialist

Massage Envy; West Hartford (CT); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Competitive hourly pay

Healthcare benefits

Telehealth services

Connecticare plans

Dental and vision plans

401(k) matching

Paid time off

Paid sick time off

Paid holidays

Referral bonus

Employee assistance program

Flexible schedule

Free monthly massage or skincare or?

Product discount 40% off

50% off additional services

Job summary

Massage Envy West Hartford is hiring a friendly and proactive team member to support clients through exceptional service and product education. This role focuses on promoting Total Body Care, booking services, and assisting guests with retail purchases.

You will greet clients, answer questions, schedule appointments, and help grow and retain a loyal client base. Prior retail or sales experience is preferred; a high school diploma is required.

Qualifications

• High school diploma or equivalent required.
• Previous retail or sales experience preferred.
• Strong math and computer skills with the ability to multitask.
• Excellent people skills and a customer-focused mindset.

Responsibilities

• Provide outstanding customer service and help guests feel valued.
• Educate clients about services and the Massage Envy Wellness Program and retail products.
• Schedule services, answer calls and emails, and assist with clinic flow.
• Help grow and retain a client base through outreach.

Skills

Customer service

People skills

Math skills

Computer skills

Education

High School Diploma or equivalent

Job description

Massage Envy West Hartford is hiring a friendly and proactive team member to support clients through exceptional service and product education. This role focuses on promoting Total Body Care, booking services, and assisting guests with retail purchases.

You will greet clients, answer questions, schedule appointments, and help grow and retain a loyal client base. Prior retail or sales experience is preferred; a high school diploma is required.