Wellness Sales & Member Experience Pro

Massage Envy; Flagstaff (AZ); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Recognition for achievements

Flexible schedules

Medical, dental, vision (Full Time)

Employee discounts on massages and fac

Growth opportunities

Job summary

Massage Envy is looking for individuals who enjoy connecting with people and helping them feel exceptional and valued. This role focuses on customer service, scheduling, and driving wellness program memberships in a fast-paced clinic environment.

You will be supported by dedicated management who will train and coach you to be the best you can be, with insights into sales, attendance, and client care. This position offers an engaging team culture and growth opportunities.

Qualifications

• Sales and customer service experience preferred.
• Ability to effectively communicate with clients, clinic management and staff.
• Ability to work cohesively with others in a fun, fast-paced environment.
• Able to work flexible days and hours.
• Ability to handle a variety of work.

Responsibilities

• Connect with clients to understand why they came in today.
• Explain the benefits of the wellness program to encourage membership.
• Provide excellent service to clients.
• Answer phone calls, schedule appointments, greet members.
• Maintain the front desk area.
• Perform administrative tasks including filing/data entry.
• Carry out other duties as assigned by Clinic Management.

Skills

Sales & Customer Service

Effective communication

Teamwork

Job description

Massage Envy is looking for individuals who enjoy connecting with people and helping them feel exceptional and valued. This role focuses on customer service, scheduling, and driving wellness program memberships in a fast-paced clinic environment.

You will be supported by dedicated management who will train and coach you to be the best you can be, with insights into sales, attendance, and client care. This position offers an engaging team culture and growth opportunities.