Wellness Sales & Guest Experience Specialist

Restore Hyper Wellness; Vienna (VA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay with bonuses

401k with matching

Medical, dental, vision, and life ins.

Paid time off

Flexible schedules

Service training

Wellness-focused work environment

Complimentary & discounted access to服务

Growth opportunities

Job summary

Restore Hyper Wellness is seeking team members to be the face of each location, delivering a high-quality customer experience as Hyper Wellness Representatives. The role involves guiding clients through wellness services, assisting with bookings, and onboarding new clients.

You will educate customers on services and maintain a clean, welcoming environment to support a positive brand experience. We offer an hourly rate with bonuses, growth potential, and benefits as part of a wellness-focused

Qualifications

• At least one year of customer service experience in a retail environment.
• Strong communication and collaboration skills.
• Pursuing or holding a degree in kinesiology, exercise science, personal training, or related field.

Responsibilities

• Greeting clients and assisting them with Restore's wellness services.
• Helping clients over the phone, returning important voicemails, and facilitating the booking, scheduling, rescheduling, and cancellation process.
• Onboarding new clients - this involves completing medical waivers and creating profiles in our point-of-sale system.
• Conducting tours and selling service packages and memberships.
• Educating clients on Restore services, including medical benefits, precautions, and at-home care.
• Performing opening and closing procedures.
• Maintain a safe, clean and secure environment for all guests and employees.
• Serve as an expert on Restore products and services.
• Represent the brand by embodying Restore's core values and acting in alignment with the mission and vision of Restore Hyper Wellness and the Hyper Wellness® lifestyle.
• Create a fun and engaging store culture by ensuring every team member is involved, valued, and recognized for his/her contributions.

Skills

Customer service

Communication

Teamwork

Education

Kinesiology / Exercise Science

Job description

Restore Hyper Wellness is seeking team members to be the face of each location, delivering a high-quality customer experience as Hyper Wellness Representatives. The role involves guiding clients through wellness services, assisting with bookings, and onboarding new clients.

You will educate customers on services and maintain a clean, welcoming environment to support a positive brand experience. We offer an hourly rate with bonuses, growth potential, and benefits as part of a wellness-focused