Wellness Experience & Sales Specialist

Restore Hyper Wellness; New Orleans (LA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health coverage

PTO

Wellness perks

401k with employer match

Commission opportunities

Career growth

Job summary

Restore Hyper Wellness is seeking a Hyper Wellness Representative to welcome guests, build client relationships, and drive sales that support long-term health goals in a dynamic wellness studio. You will balance client care, operations, and sales, participating in tours, educating clients on therapies, and developing personalized wellness plans while upholding cleanliness and hospitality standards.

Your role emphasizes continuous learning, strong multitasking, and a passion for helping clients

Qualifications

• Education: High School Diploma or equivalent (required).
• Experience: 1+ year in customer service (required).
• Experience: 1+ year in sales (required).
• Membership-based sales in the health/wellness/fitness industry (preferred).
• Thrives in fast-paced environments with shifting priorities.
• Strong multitasking and organizational skills.
• Proficiency with technology and client management systems (training provided).
• Proven success with membership sales and revenue growth.
• Commitment to continuous learning and problem-solving.

Responsibilities

• Lead engaging studio tours that highlight the benefits of our services.
• Deliver personalized sales and service experiences aligned with client goals.
• Educate clients on therapies, benefits, safety guidelines, and at-home care practices.
• Develop customized wellness plans that support long-term health objectives.
• Consistently achieve membership sales, renewals, and retail targets.
• Guide clients through onboarding, including waivers and POS profile creation.
• Manage inbound communications, scheduling, and service inquiries.
• Conduct proactive outreach for promotions, events, and wellness opportunities.
• Leverage referral systems and follow-up protocols to strengthen client relationships.
• Act as the central hub for daily studio operations, ensuring smooth flow and satisfaction.
• Anticipate and proactively address operational needs.
• Support marketing initiatives, pre-sale events, and community programs.
• Maintain high standards of cleanliness, safety, and hospitality.
• Promote Restore’s mission and enthusiasm for wellness in every interaction.

Skills

Customer service

Sales

Multitasking

Tech proficiency

Membership sales

Problem solving

Education

High School Diploma

Tools

CRM software

Job description

Restore Hyper Wellness is seeking a Hyper Wellness Representative to welcome guests, build client relationships, and drive sales that support long-term health goals in a dynamic wellness studio. You will balance client care, operations, and sales, participating in tours, educating clients on therapies, and developing personalized wellness plans while upholding cleanliness and hospitality standards.

Your role emphasizes continuous learning, strong multitasking, and a passion for helping clients