Wellness Sales & Guest Experience Associate

Massage Envy; Metairie (LA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

401(k) matching

Referral bonus

EAP

Flexible schedule

Training

Product discount

Job summary

Massage Envy Veterans in Metairie, LA is seeking team members to provide outstanding customer service and promote Total Body Care. You’ll educate clients on services, book appointments, and support a smooth clinic flow with phone and email outreach.

Ideal candidates have a high school diploma, retail or sales experience, strong math and computer skills, and a genuine ability to connect with guests. Knowledge of massage and skincare is a plus and training is provided.

Qualifications

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Skills

Customer service

Retail sales

Math skills

Computer skills

Multitasking

People skills

Education

High school diploma

Tools

POS system

Job description

Massage Envy Veterans in Metairie, LA is seeking team members to provide outstanding customer service and promote Total Body Care. You’ll educate clients on services, book appointments, and support a smooth clinic flow with phone and email outreach.

Ideal candidates have a high school diploma, retail or sales experience, strong math and computer skills, and a genuine ability to connect with guests. Knowledge of massage and skincare is a plus and training is provided.