Wellness Sales & Guest Experience Associate

Massage Envy; Millcreek Township (PA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Healthcare (full-time) 50% paid

Matching 401(k) for full-time

Paid time off for full-time

Employee Assistance Program

Flexible schedule

Product/service training

Free massage/skincare/stretch service每

40% off all products

Job summary

Massage Envy Erie is seeking a Sales Associate to deliver excellent customer service, educate clients on wellness offerings, and manage scheduling and outreach to grow the client base. This full- or part-time role supports a fast-paced wellness clinic and provides on-site compensation with training and team support.

The position emphasizes friendly guest interactions, product knowledge, and the ability to promote Total Body Care services alongside a flexible hours schedule.

Qualifications

• Previous retail or sales experience required.
• Strong math and computer skills; able to multitask.
• Excellent people skills; ability to build guest relationships.
• Basic knowledge of massage and skincare services.

Responsibilities

• Provide outstanding customer service and help guests feel valued.
• Educate clients on services and products; book future services.
• Schedule services, answer calls and emails, and manage clinic flow.
• Grow and retain a client base through outreach and follow-up.

Skills

Retail experience

Math skills

Computer skills

Multitasking

People skills

Guest relations

Massage knowledge

Tools

POS system

Email/phone software

Job description

Massage Envy Erie is seeking a Sales Associate to deliver excellent customer service, educate clients on wellness offerings, and manage scheduling and outreach to grow the client base. This full- or part-time role supports a fast-paced wellness clinic and provides on-site compensation with training and team support.

The position emphasizes friendly guest interactions, product knowledge, and the ability to promote Total Body Care services alongside a flexible hours schedule.