Wellness Sales & Guest Experience Associate

Massage Envy; Maryland; On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Bonuses and commissions

Paid time off

Flexible schedule

Training program

Free or discounted massage/skincare

Employee discounts

Job summary

Massage Envy is hiring Sales Team Members in Maryland. The role focuses on helping clients understand massage, skincare and stretch benefits, building relationships with members and guests, and guiding them through services and membership options.

The position offers base pay with commissions and a structured training program. We provide a flexible schedule, paid time off for full-time staff, and opportunities to grow within a dynamic wellness environment.

Qualifications

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Skills

Sales experience

Retail experience

People skills

Multitasking

Math skills

Computer skills

Education

High school diploma

Job description

Massage Envy is hiring Sales Team Members in Maryland. The role focuses on helping clients understand massage, skincare and stretch benefits, building relationships with members and guests, and guiding them through services and membership options.

The position offers base pay with commissions and a structured training program. We provide a flexible schedule, paid time off for full-time staff, and opportunities to grow within a dynamic wellness environment.