Wellness Sales & Guest Experience Associate

Massage Envy; Reno (NV); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Competitive base pay

Employer-paid healthcare

Paid time off

Employee referral bonus program

Employee Assistance Program

Flexible schedule

Product and service training

Free massage or skincare service each月

40% off all products

Job summary

Massage Envy South Virginia St in Reno is hiring both full-time and part-time guest service and sales associates. You will deliver outstanding customer service, educate clients on services, and help grow the membership base.

This role offers base pay of $15 per hour plus tips and bonuses, employer-paid health benefits for full-time staff, paid time off, and a schedule with weekday/evening/weekend shifts.

Qualifications

• Have previous retail or sales experience (preferred).
• Are critical thinkers with excellent math and computer skills and the ability to multitask.
• Have great people skills and can establish positive relationships with guests.
• Are supporters of total body care with a general knowledge of massage and skin care services.

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood.
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations.
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions.
• Help grow and retain a client base both in-person and through phone/email outreach.

Skills

Retail sales experience

Strong math skills

Computer skills

Excellent people skills

Knowledge of massage/skin care

Job description

Massage Envy South Virginia St in Reno is hiring both full-time and part-time guest service and sales associates. You will deliver outstanding customer service, educate clients on services, and help grow the membership base.

This role offers base pay of $15 per hour plus tips and bonuses, employer-paid health benefits for full-time staff, paid time off, and a schedule with weekday/evening/weekend shifts.