Wellness Sales and Guest Experience Expert

Massage Envy; Burlington (NC); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Tips & bonuses

Full-time sign-on bonus

Employer-paid health insurance

401(k) matching

Paid time off

Referral bonuses

Employee assistance program

Flexible scheduling

Free monthly massage/ skincare service

Product discounts

Job summary

Massage Envy Burlington - NC is seeking team members for full-time and part-time roles in a fast-paced wellness retail setting. You will deliver outstanding customer service, educate clients on Total Body Care, and help grow our member base while promoting services and retail products.

Join a supportive team with training, award programs, leadership development, and employee perks including healthcare for full-time staff, 401(k) matching, paid time off, referral bonuses, and monthly

Qualifications

• Retail or sales experience preferred.
• Able to multitask and demonstrate math and computer skills.
• Excellent people skills with guest relationship building.
• Knowledge of massage and skincare services is a plus.

Responsibilities

• Provide outstanding customer service and ensure guests feel valued.
• Educate clients on Total Body Care and Wellness Program; promote services.
• Book services and encourage homecare retail purchases.
• Greet clients, schedule services, answer calls and emails.
• Grow and retain a client base through in-person and outreach.

Job description

Massage Envy Burlington - NC is seeking team members for full-time and part-time roles in a fast-paced wellness retail setting. You will deliver outstanding customer service, educate clients on Total Body Care, and help grow our member base while promoting services and retail products.

Join a supportive team with training, award programs, leadership development, and employee perks including healthcare for full-time staff, 401(k) matching, paid time off, referral bonuses, and monthly