Wellness Concierge & Guest Experience Specialist

Massage Envy; Roseville (CA); On-site; USD 23,000 - 25,000; Part time

Benefits offered by this job

Base pay + tips

Health insurance

401(k) matching

Training

Free monthly service

Product discounts

Job summary

Massage Envy Roseville is hiring a Part-Time Sales Associate to deliver outstanding customer service, educate clients on Total Body Care, and support daily clinic operations. You will greet guests, book services, promote wellness programs, and help grow our client base through in-person and phone/email outreach.

Competitive base pay of $17.00–$18.00 per hour plus tips, with employer-paid health plans for full-time staff and additional benefits.

Qualifications

• Have previous retail or sales experience (preferred).
• Are critical thinkers with excellent math and computer skills and the ability to multitask.
• Have great people skills and can establish positive relationships with guests.
• Are supporters of total body care with a general knowledge of massage and skincare services.

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood.
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations.
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions.
• Help grow and retain a client base both in-person and through phone/email outreach.

Skills

Retail sales

Math skills

People skills

Massage skincare knowledge

Job description

Massage Envy Roseville is hiring a Part-Time Sales Associate to deliver outstanding customer service, educate clients on Total Body Care, and support daily clinic operations. You will greet guests, book services, promote wellness programs, and help grow our client base through in-person and phone/email outreach.

Competitive base pay of $17.00–$18.00 per hour plus tips, with employer-paid health plans for full-time staff and additional benefits.