Wellness Sales & Guest Experience Specialist

Massage Envy; Highlands Ranch (CO); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Sign-on bonus

Health insurance

401(k) matching

Paid time off

Referral bonus

Employee Assistance Program

Flexible schedule

Training program

Free massage or service monthly

Discounts on products

Job summary

Massage Envy Highlands Ranch is seeking team members to deliver outstanding guest experiences in a fast-paced retail wellness setting. You'll greet clients, describe services, and help them choose fitting options, while contributing to a friendly, supportive team.

Full- and part-time roles with flexible hours; competitive base pay $17-19/hour plus tips and bonuses; benefits for full-time staff; opportunities for growth, ongoing training, and a monthly massage or service.

Qualifications

• Have previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Responsibilities

• Provide outstanding customer service and help guests feel valued
• Educate clients on services and sell Massage Envy Wellness Program
• Book clients for future services and encourage homecare retail purchases
• Support clinic flow by greeting clients, scheduling services, answering calls and emails

Skills

People skills

Math skills

Computer skills

Multitasking

Critical thinking

Massage knowledge

Job description

Massage Envy Highlands Ranch is seeking team members to deliver outstanding guest experiences in a fast-paced retail wellness setting. You'll greet clients, describe services, and help them choose fitting options, while contributing to a friendly, supportive team.

Full- and part-time roles with flexible hours; competitive base pay $17-19/hour plus tips and bonuses; benefits for full-time staff; opportunities for growth, ongoing training, and a monthly massage or service.