Wellness Programs Coordinator - Hybrid Role

Hinesassoc; Iowa; Hybrid; USD 38,000 - 46,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision

Disability insurance

Life insurance

401k with company match

No weekends or nights

Paid holidays

Work-life balance

Hybrid work option

Generous paid time off

Job summary

Hines & Associates, Inc. is seeking a Wellness Assistant to manage member files requiring initial outreach and to ensure receipt of disease and wellness education.

You will assist with Healthy Tomorrows by Hines (HTbH) accounts, answer questions on member accounts, and support the wellness program manager with educational initiatives and admin tasks. This full-time, in-office role offers a hybrid option after orientation (three–four days at home and 1–2 days in the office).

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Excellent organizational and time-management abilities.
• Ability to manage multiple priorities.
• Proficiency with Microsoft Office and other computer applications.
• Demonstrated commitment to confidentiality and professionalism.
• Comfort with technology.
• Wellness or healthcare experience preferred.

Responsibilities

• Collaborate with wellness program manager, health coaches, chronic condition nurses, and other team members to support participant success.
• Perform general administrative duties.
• Assist with onboarding new patients and program participants.
• Support chronic condition management programs through participant outreach and engagement.
• Provide assistance with web and app initiatives of wellness and educational programs.
• Maintain accurate participant records and documentation.
• Respond to participant questions and provide excellent customer service.

Skills

Communication

Organization

Time management

Multitasking

Confidentiality

Customer service

Technology aptitude

Education

High school diploma or equivalent

Tools

Microsoft Office

CRM software

Job description

Hines & Associates, Inc. is seeking a Wellness Assistant to manage member files requiring initial outreach and to ensure receipt of disease and wellness education.

You will assist with Healthy Tomorrows by Hines (HTbH) accounts, answer questions on member accounts, and support the wellness program manager with educational initiatives and admin tasks. This full-time, in-office role offers a hybrid option after orientation (three–four days at home and 1–2 days in the office).