Wellness Programs Assistant

Hinesassoc; Cedar Rapids (IA); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Competitive salary

401k match

No weekends and nights!

Paid Holidays

Work-life balance

Regular full-time schedule

Hybrid option after orientation

Generous time off policy

Job summary

Hines & Associates, Inc. is seeking a Wellness Assistant to manage member files, ensure education delivery, and assist with Healthy Tomorrows by Hines accounts. The role supports program participants and collaborates with the wellness team in an in-office setting with a later hybrid option.

Responsibilities include outreach, administrative tasks, onboarding patients, and maintaining records. The position emphasizes excellent customer service and confidentiality for diverse populations.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Excellent organizational and time-management abilities.
• Proficiency with Microsoft Office and other computer applications.
• Demonstrated commitment to confidentiality and professionalism.
• Comfort with technology.

Responsibilities

• Collaborate with wellness program manager, health coaches, chronic condition nurses, and other team members to support participant success.
• Perform general administrative duties.
• Assist with onboarding new patients and program participants.
• Support chronic condition management programs through participant outreach and engagement.
• Provide assistance with web and app initiatives of wellness and educational programs.
• Maintain accurate participant records and documentation.
• Respond to participant questions and provide excellent customer service.

Skills

Communication skills

Interpersonal skills

Organizational skills

Time-management

Microsoft Office

Confidentiality

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Hines & Associates, Inc. is seeking a Wellness Assistant to manage member files, ensure education delivery, and assist with Healthy Tomorrows by Hines accounts. The role supports program participants and collaborates with the wellness team in an in-office setting with a later hybrid option.

Responsibilities include outreach, administrative tasks, onboarding patients, and maintaining records. The position emphasizes excellent customer service and confidentiality for diverse populations.