Wellness Membership Sales Advocate

Massage Envy; Cincinnati (OH); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) with match

Paid time off

Flexible scheduling

Employee massage or skincare service

Leadership training

Job summary

Massage Envy Kenwood is seeking a Wellness Membership Sales Associate to educate clients about our 12-month Wellness Program and guide them toward a personalized wellness plan. This role emphasizes relationship-building, selling memberships, and promoting retail opportunities to support long-term health goals.

The position offers full-time schedules with benefits, bonus opportunities, and growth pathways within a supportive team committed to self-care and exceptional guest experiences.

Qualifications

• Previous sales experience is preferred and helps in meeting targets.
• Strong customer service mindset with ability to build relationships.
• Excellent communication skills for explaining programs and retentions.

Responsibilities

• Recommend based on selling a 12-month Wellness Program to clients.
• Exceed membership sales targets and promote Gift Card Promotions and Retail opportunities.
• Develop wellness plans for guests and suggest home-care products to extend results.
• Maintain a welcoming, high-energy front-of-house atmosphere and promptly follow up on inquiries.

Skills

Sales experience

Customer service

Communication skills

Multitasking

Tools

POS/CRM familiarity

Job description

Massage Envy Kenwood is seeking a Wellness Membership Sales Associate to educate clients about our 12-month Wellness Program and guide them toward a personalized wellness plan. This role emphasizes relationship-building, selling memberships, and promoting retail opportunities to support long-term health goals.

The position offers full-time schedules with benefits, bonus opportunities, and growth pathways within a supportive team committed to self-care and exceptional guest experiences.