Wellness Membership Advocate

Massage Envy; Nashville (TN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Free wellness services monthly

Flexible scheduling

Generous PTO

Ongoing mentorship

Job summary

Massage Envy Brentwood North is seeking energetic and sales-minded team members who connect with customers and guide them through wellness journeys. You will greet guests, discuss services and memberships, and help convert visitors into loyal members with thoughtful, non-pushy guidance.

The role emphasizes a people-first culture, ongoing training, flexible scheduling, generous PTO, and monthly free wellness services.

Qualifications

• Excellent customer service skills and a friendly, persuasive communication style.
• Ability to guide customers through services and memberships with confidence.
• Comfort with selling memberships and related products through conversation.

Responsibilities

• Greet every guest like a VIP and make them feel seen and cared for.
• Guide guests through our services and membership options.
• Convert first-time visitors into long-term members through conversation and connection.
• Recommend curated products that enhance their care with thoughtful suggestions.
• Keep the energy high and the vibe supportive, whether you're at the desk or on the phone.
• Help build a membership base by making every experience unforgettable.

Skills

Customer service

Conversation skills

Closing

Persuasive communication

Job description

Massage Envy Brentwood North is seeking energetic and sales-minded team members who connect with customers and guide them through wellness journeys. You will greet guests, discuss services and memberships, and help convert visitors into loyal members with thoughtful, non-pushy guidance.

The role emphasizes a people-first culture, ongoing training, flexible scheduling, generous PTO, and monthly free wellness services.