Assistant Manager: Wellness Spa Leader, Flexible Schedule

Massage Envy; Cincinnati (OH); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Competitive pay

Sign-on bonus

Healthcare

401(k) matching

Paid time off

Referral program

EAP

Flexible schedule

Free service

Product discounts

Job summary

Massage Envy Kenwood is seeking an engaged manager to lead a team of caring professionals in a wellness-focused environment. The role focuses on driving memberships, promoting products, and maintaining a high standard of service for clients.

The ideal candidate has leadership and sales experience in service settings, with a focus on coaching, culture-building, and performance development. This full-time position offers a comprehensive benefits package and opportunities for growth.

Qualifications

• Management or sales experience in a personal service environment is preferred.
• Natural leadership with ability to coach and motivate a team.
• Ability to conduct tough conversations professionally.

Responsibilities

• Manage all operational aspects including driving memberships, promoting retail, guiding the team, managing deposits, overseeing inventory, and ensuring compliance.
• Set goals, prioritize work, and analyze business performance for growth.
• Resolve customer challenges while maintaining a safe, therapeutic environment.
• Empower team members through coaching, ongoing training, and performance reviews.
• Build positive relationships with employees, members, and guests.

Skills

Management experience

Sales experience

Leadership ability

Job description

Massage Envy Kenwood is seeking an engaged manager to lead a team of caring professionals in a wellness-focused environment. The role focuses on driving memberships, promoting products, and maintaining a high standard of service for clients.

The ideal candidate has leadership and sales experience in service settings, with a focus on coaching, culture-building, and performance development. This full-time position offers a comprehensive benefits package and opportunities for growth.