Wellness Membership Advisor: Elevate Client Experience & Growth

WellBiz Brands, Inc.; Santa Clarita (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Commission on Wellness Program sales

Monthly incentives

Employee discounts on massage services

Retail sales opportunities

Opportunities for growth

Job summary

Elements Massage - Santa Clarita is seeking a Wellness Membership Advisor to enhance client experiences and drive studio growth. You will welcome clients, guide them through our sales process, and educate them on the Elements Wellness Program while building lasting relationships.

Ideal candidates are energetic, confident, and goal-oriented, with a passion for wellness and outstanding customer service. This role offers competitive hourly pay with monthly incentives in a collaborative team setting.

Qualifications

• People-focused, sales-driven, dependable and eager to grow in a wellness-focused environment.
• Ability to meet or exceed sales goals in a performance-driven setting.
• Strong communication and interpersonal skills to build trust and rapport.
• Comfortable discussing services, pricing, memberships, and promotions—and confidently asking for the sale.
• Goal-oriented and motivated by individual and team results.

Responsibilities

• Create a welcoming, professional first impression for every client.
• Guide clients through the proven sales process.
• Educate clients on the Elements Wellness Program benefits.
• Confidently ask for the sale to meet studio goals.
• Build genuine relationships to convert guests into loyal members.
• Recommend services and products based on client needs.
• Manage appointments, client communication, and front desk tasks.
• Follow up with clients to encourage future visits.
• Turn client feedback into positive, memorable experiences.
• Collaborate with therapists and leadership to ensure a seamless client experience.

Skills

Retail sales

Customer service

Hospitality

Communication

Tools

POS systems

Scheduling software

CRM

Job description

Elements Massage - Santa Clarita is seeking a Wellness Membership Advisor to enhance client experiences and drive studio growth. You will welcome clients, guide them through our sales process, and educate them on the Elements Wellness Program while building lasting relationships.

Ideal candidates are energetic, confident, and goal-oriented, with a passion for wellness and outstanding customer service. This role offers competitive hourly pay with monthly incentives in a collaborative team setting.