Wellness Membership Sales Specialist

Elements Massage; Clayton (NC); Sur place; USD 19 000 - 22 000; Temps partiel

Avantages offerts par ce poste

Employee discounts on services and产品

Paid time off

401k

Health stipend

Résumé du poste

Elements Massage Clayton is seeking a Wellness Membership Advisor to join our team. The role focuses on building relationships, guiding clients toward massage and skincare services, and driving membership sales in a supportive, team-focused studio.

The ideal candidate brings strong customer service and sales experience, comfort with promoting memberships and retail products, and a passion for helping clients prioritize wellness.

Qualifications

• Strong customer service and communication skills.
• Previous sales, membership, scheduling, or hospitality experience preferred; spa or wellness industry a plus, but not required.
• Comfortable discussing memberships, services, retail products, and promotions.
• Reliable, professional, and detail-oriented.
• Positive attitude with the ability to multitask.
• Comfortable handling phones, scheduling, problem-solving, and client concerns.
• Coachable, motivated, and goal-oriented.
• Passion for helping people.
• Available to work 20–30 hours per week, with availability for evenings and weekends.

Responsabilités

• Create a warm, welcoming experience for every client.
• Schedule appointments and handle client inquiries over the phone and in person.
• Promote and sell memberships and retail products to help clients enhance their wellness journey.
• Meet membership and sales goals.
• Process sales transactions and maintain accurate client records.
• Provide excellent customer service, ensuring clients’ needs are not just met but exceeded.
• Maintain a clean, organized, and professional studio environment.
• Support the overall success of the studio and team.

Connaissances

Customer service

Sales experience

Communication skills

People skills

Description du poste

Elements Massage Clayton is seeking a Wellness Membership Advisor to join our team. The role focuses on building relationships, guiding clients toward massage and skincare services, and driving membership sales in a supportive, team-focused studio.

The ideal candidate brings strong customer service and sales experience, comfort with promoting memberships and retail products, and a passion for helping clients prioritize wellness.