Wellness Guest Experience Host

JDS Sports; Durham (NC); In loco; USD 19.000 - 28.000; Part-time

Descrizione del lavoro

Sauna House in Durham, NC seeks a Guest Service Coordinator to deliver exceptional hospitality, manage check-in/out, and support daily operations. You’ll create memorable experiences, build relationships, grow memberships, and protect the Sauna House brand through every interaction.

You will promote memberships and services, handle reservations, and maintain a welcoming environment across all guest spaces. This part-time role requires evenings, weekends, and holiday availability.

Competenze

• Natural host with hospitality-first mindset.
• Ability to educate guests on Sauna House offerings and memberships.
• Strong communication, empathy, and time management.
• Experience in hospitality, F&B, or wellness is preferred.

Mansioni

• Check guests in and out, ensuring a welcoming arrival and departure experience.
• Manage reservations, scheduling, and guest communications; respond promptly to inquiries.
• Process payments accurately and maintain guest records with confidentiality.
• Promote memberships, packages, massage services, and retail.

Conoscenze

Guest service

Sales & memberships

Communication

Hospitality

Teamwork

Strumenti

POS systems

Reservations software

Descrizione del lavoro

Sauna House in Durham, NC seeks a Guest Service Coordinator to deliver exceptional hospitality, manage check-in/out, and support daily operations. You’ll create memorable experiences, build relationships, grow memberships, and protect the Sauna House brand through every interaction.

You will promote memberships and services, handle reservations, and maintain a welcoming environment across all guest spaces. This part-time role requires evenings, weekends, and holiday availability.