Guest Experience & Membership Specialist

Sauna House Summerville; Summerville (SC); In loco; USD 20.000 - 29.000; Tempo pieno

Vantaggi offerti da questo lavoro

Employee discounts

Flexible schedule

Paid time off

Wellness resources

Descrizione del lavoro

Sauna House Summerville seeks a Guest Service Coordinator to deliver an exceptional hospitality experience, manage reservations, and promote memberships. You will keep the bathhouse inviting, presentable, and aligned with brand standards while supporting daily operations and guest communications.

Ideal candidates bring a natural host mindset, strong communication skills, and the ability to upsell memberships and services.

Competenze

• Warm, attentive guest interactions at check-in and throughout visits.

Mansioni

• Greet guests and anticipate needs to ensure a welcoming experience.
• Resolve guest concerns promptly with empathy and professionalism.
• Educate guests on Sauna House offerings, memberships, and events.
• Support daily operations and protect the Sauna House brand in every interaction.

Conoscenze

Natural host

Attention to detail

Time management

Strong communication

Emotional intelligence

Hospitality experience (preferred)

Memberships/sales knowledge (preferred

Reservation/POS familiarity (preferred

Strumenti

Reservation system

Scheduling software

POS system

Descrizione del lavoro

Sauna House Summerville seeks a Guest Service Coordinator to deliver an exceptional hospitality experience, manage reservations, and promote memberships. You will keep the bathhouse inviting, presentable, and aligned with brand standards while supporting daily operations and guest communications.

Ideal candidates bring a natural host mindset, strong communication skills, and the ability to upsell memberships and services.