Guest Experience Host & Wellness Concierge

Sauna House Greenville; North Carolina; On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Paid time off

Wellness resources

Job summary

Sauna House Greenville is seeking a Guest Service Coordinator to deliver an unforgettable hospitality experience, manage guest interactions, and support daily operations. You will drive memberships, educate guests on services, and uphold the brand in a warm, professional manner.

The role emphasizes guest care, product knowledge, and teamwork in a fast-paced wellness environment. Part-time hours include evenings and weekends, with compensation starting at $17/hour plus tips.

Qualifications

• Experience in hospitality, food & beverage, or wellness preferred.
• Familiarity with memberships, retail, or events a plus.
• Experience with reservations, scheduling, or POS systems preferred.

Responsibilities

• Check guests in/out, ensuring a warm, efficient arrival and departure.
• Manage reservations, scheduling, and guest communications.
• Educate guests on Sauna House offerings and memberships.
• Promote products and services to drive memberships and retail sales.
• Maintain a clean, inviting bathhouse and assist in daily operations.
• Protect guest information with professionalism.

Skills

Guest services

Hospitality

Communication

Teamwork

Job description

Sauna House Greenville is seeking a Guest Service Coordinator to deliver an unforgettable hospitality experience, manage guest interactions, and support daily operations. You will drive memberships, educate guests on services, and uphold the brand in a warm, professional manner.

The role emphasizes guest care, product knowledge, and teamwork in a fast-paced wellness environment. Part-time hours include evenings and weekends, with compensation starting at $17/hour plus tips.