Wellness Front Desk & Retail Specialist
WellBiz Brands, Inc.
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Benefits offered by this job
Job summary
Elements Massage Chesterfield is seeking a friendly, outgoing Customer Service Associate to lead front desk operations for current members and potential clients. You will deliver warm, professional service in person and over the phone, follow our proven processes, and promote the Elements Wellness Program.
Perks include bonuses based on monthly goals, a free monthly massage, and commission opportunities up to $250 extra per month.
Qualifications
- Prior retail sales experience preferred; selling memberships or services in-person to potential clients is a plus.
- Customer service experience in a spa-like or similar environment is preferred; creating experiences that distinguish their value with attention, hospitality, and execution.
- Familiarity with point-of-sale systems for scheduling appointments and processing payments.
- Driven to create a positive work environment for the employees and the best experiences for the client.
Responsibilities
- Lead front desk customer service for current members and potential clients.
- Follow our proven processes to service clients, promote the Elements Wellness Program, and build customer loyalty.
- Interact with clients in person and over the phone with exceptional communication and service.
Skills
Tools
Job description
Elements Massage Chesterfield is seeking a friendly, outgoing Customer Service Associate to lead front desk operations for current members and potential clients. You will deliver warm, professional service in person and over the phone, follow our proven processes, and promote the Elements Wellness Program.
Perks include bonuses based on monthly goals, a free monthly massage, and commission opportunities up to $250 extra per month.
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