Spa Front Desk & Wellness Sales Associate

WellBiz Brands, Inc.; Hanover (MA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Commission + Monthly Bonuses

Paid Time Off

Holiday Pay

Complimentary monthly massage or skin‑

Health Insurance

Dental/Vision

Retirement Savings with matching (401k

Job summary

Elements Massage Hanover is hiring a Customer Service / Sales Associate to greet clients, follow our proven sales process to sell the monthly Elements Wellness Program, and build lasting loyalty in a welcoming studio environment.

The role emphasizes listening to new and existing clients, turning feedback into excellent service, with opportunities for commissions, monthly bonuses, paid time off, holiday pay, and studio massage perks alongside health and retirement benefits.

Qualifications

• Prior retail sales experience preferred, selling memberships or services in-person to potential clients.
• Customer Service in a spa-like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
• Familiarity with modern office tools and systems; scheduling and payments are all processed with easy-to-learn computer programs.
• Driven to create the best work environment for the employees and the best experiences for the client.
• Flexible Availability.

Responsibilities

• Follow the proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
• Listen to all new clients, established clients, and prospective clients.
• Turn every incident of client criticism to a story of great customer service.

Skills

Customer service

Sales skills

Listening skills

Communication

Job description

Elements Massage Hanover is hiring a Customer Service / Sales Associate to greet clients, follow our proven sales process to sell the monthly Elements Wellness Program, and build lasting loyalty in a welcoming studio environment.

The role emphasizes listening to new and existing clients, turning feedback into excellent service, with opportunities for commissions, monthly bonuses, paid time off, holiday pay, and studio massage perks alongside health and retirement benefits.