Customer Service / Front Desk / Retail Sales

WellBiz Brands, Inc.; Chesterfield (MO); On-site; USD 32,000 - 42,000; Part time

Benefits offered by this job

Bonuses based on monthly objectives

Free monthly massage

Commission up to $250 extra monthly

Job summary

Elements Massage Chesterfield is seeking a friendly, outgoing Customer Service Associate to lead front desk operations for current members and potential clients. You will deliver warm, professional service in person and over the phone, follow our proven processes, and promote the Elements Wellness Program.

Perks include bonuses based on monthly goals, a free monthly massage, and commission opportunities up to $250 extra per month.

Qualifications

• Prior retail sales experience preferred; selling memberships or services in-person to potential clients is a plus.
• Customer service experience in a spa-like or similar environment is preferred; creating experiences that distinguish their value with attention, hospitality, and execution.
• Familiarity with point-of-sale systems for scheduling appointments and processing payments.
• Driven to create a positive work environment for the employees and the best experiences for the client.

Responsibilities

• Lead front desk customer service for current members and potential clients.
• Follow our proven processes to service clients, promote the Elements Wellness Program, and build customer loyalty.
• Interact with clients in person and over the phone with exceptional communication and service.

Skills

Customer service

Communication skills

Retail sales experience

Tools

POS systems

Job description

If you're looking for a customer service / retail sales associate job where you can positively change the lives of clients in a meaningful way, then look no further! If a positive work culture a priority, then you found the right place!

Elements Massage Chesterfield is a wellness studio looking for an engaging, fearless, outgoing personality to lead front desk customer service for current members and potential clients.

Customer Service Associates enjoy the following perks

• Bonuses based on monthly objectives
• A free monthly massage at the studio
• Our team members earn commissions and have opportunities to earn up to $250 in additional bonuses a month.

Here's what we are looking for

• Ability to follow our proven processes to service clients, promote the Elements Wellness Program, and build customer loyalty.
• The right candidate must have exceptional communication and customer service skills to effectively interact with our clients in person and over the phone.

Qualifications

• Prior retail sales experience preferred; selling memberships or services in-person to potential clients is a plus.
• Customer Service experience in a spa-like or similar environment is preferred; creating experiences that distinguish their value with attention, hospitality, and execution.
• Familiarity with point-of-sale systems for scheduling appointments and processing payments.
• Driven to create a positive work environment for the employees and the best experiences for the client.

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